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Volunteer Driver Schemes

Volunteer Schemes

Available Schemes

Transport Plus

A service run by Norfolk County Council


  • Have a specific health or social need, but are not eligible for free transport
  • Are unable to use or access normal public transport services
  • Cannot access services using transport provided by family or friends
  • Need a journey for their essential shopping, e.g. food or medication
  • Are not in receipt of any higher rate of disability payment or have a score above 8 points for mobility if in receipt of PIP
  • Have recently had a heart attack, stroke or uncontrolled seizures in the last 3 months, they will need be to be accompanied by a friend or relative

Where can a driver take you?

  • Health-related journeys to medical centres such as hospitals, doctors or health clinics 
  • Other medically related appointments and preventative health care. For example, dentist, optician, physiotherapy or occupational therapy
  • Day care and respite care
  • Essential shopping
  • Social activities or activities to help with general wellbeing

How to book

Call us on 0344 800 8020 (Monday to Friday 9am - 5pm)

  • At least three working days’ notice before you want to travel. 
  • A journey can be booked up to a maximum of two weeks in advance.
  • Costs provided upon booking

For full details please visit

Five * Good Neighbour Scheme

A valuable service to use local volunteers to improve the lives and wellbeing of local people. 

How to book

Call Julian on 07934 195724 or emailing

  • Costs confirmed upon booking. (£10 or 45p per mile, whichever is greater)